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FAQ
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How do I request more information?Feel free to use our Contact Form or email us at crochetontop@gmail.com to ask any questions or request additional photos of a crochet you are interested in purchasing.
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How do I request crochet to be small child friendly?There are two options to ensure the crochet you desire is small child friendly: Can order the crochet you wish to purchase and when viewing your cart but before checkout, can "add a note" to request no buttons or no plastic eyes be used. If new crochet is required to be made, shipping may be delayed by up to a week. Can use Contact Us form and request a crochet you desire to be made small child friendly. Be sure to include the name of the crochet you would like to be small child friendly. Will be sent an email when crochet is completed and on website for purchase.
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How do I clean the crochet?Recommended to hand wash crochet. Steps to hand wash: - Fill sink/container with cold water - Add dish soap - Submerge crochet and soak for 15-20 minutes - Gently squeeze crochet without wringing to remove soapy water - Refill sink/basin with clean water and rinse crochet gently, repeat if necessary - Squeeze water out and roll up in towel to absorb excess water - Lay crochet flat on clean dry towel to let them air dry If needed, can try using washing machine on low temperature and gentle cycle. Must air dry, do not use tumble dry/machine drying. Using either a washing or drying machine may not be safe for crochet, no guarantees that the crochet will tolerate these methods. Best to hand wash, if possible.
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Can I special request a specific animal or crochet in a specific color?Please use our Contact Us form to submit special requests. No guarantees, but we will try our best to accommodate and will reply to you by email.
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